Become a certified manager in a licensed premise. This course covers the Licence Controller Qualification - the training you need before you can apply for your Manager's Certificate.
“Industry Training Solutions Limited has been granted approval by NZQA under section 251 of the Education Act 1989 to provide the Managing Licensed Premises Training Scheme”
The course is comprised of a self-paced research project, followed by a 1 day workshop.
Part one of assessment process. You should allow yourself up to 1 week to research and complete the project – this will depend on your level of industry experience and existing knowledge.
One day, 9am-5pm. Two further closed book assessments will be completed during the course of the workshop.
Students must have the ability to communicate in English to a minimum competency level of Band 5 or higher on the IELTS test.
Previous/existing experience working with the sale of alcohol in a licensed premise. The Licence Controller Qualification (LCQ) is the required qualification for people who wish to apply for a Manager’s Certificate, which authorises its holder to be a Duty Manager in any licensed premises in NZ. The knowledge required to achieve this qualification is therefore substantial. If a candidate does not have existing experience working with the sale of alcohol, they can still achieve the qualification, but may need to return to attend the workshop a second time in order to do so. There are no age restrictions to complete the course, but it should be noted that a person must be of or over the age of 20 in order to apply to the District Licensing Committee for a Manager’s Certificate.
You will be invited to return to the next class in your area, or just to resit where you did not show full understanding. There is no cost for the first return/resit. An $80 resit fee will apply if more than one resit is required. If your pre-course project was not completed prior to attending the workshop, it will need to be completed after the workshop and posted back to your tutor for marking. You will not achieve competency in the units on the day of the workshop.
Once achievement of the units is gained, we will register the unit standards with NZQA and request your LCQ certificate from ServiceIQ. You will receive notification via email when your LCQ certificate has been requested and can expect to receive it 3 weeks after this date. If you need it sooner than this, we can request urgent processing which should have it to you within a week. This will cost $20. You will also be emailed a Managing Licensed Premises course completion certificate as evidence of training. Once you have received both certificates, you can apply to your District Licensing Committee (DLC) for a Manager’s Certificate. You will find the DLC at your local council.
In considering an application for a manager’s certificate, the licensing committee or licensing authority, as the case may be, must consider the following matters: (a) the applicant’s suitability to be a (b) any convictions recorded against the applicant (c) any experience, in particular recent experience, that the applicant has had in controlling any premises for which a licence was in force. (d) any relevant training, in particular recent training, that the applicant has undertaken and evidence that the applicant holds the prescribed qualification required under section 218
Thank you so much for taking the time to teach us things to improve our own customer service skills. Your information was thorough and I was comfortable to ask questions.