Security Mandatory Training (COA)

COA Mandatory Training for crowd controllers, personal guards, property guards. Includes NZQA unit standards 27364, 27360, 27361.

  • 22 November
    1 day
    09:30 AM - 05:00 PM
    • $310.50 incl. GST
  • 10 December
    2 days
    09:00 AM - 05:00 PM
    • $310.50 incl. GST
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Once you have enrolled online, you then attend the two day workshop where your trainers will bring your project to life for you, and teach you all the practical side of the course.

The training consists of unit standards:

NZQA 27364 Introduction to the Security Industry – Demonstrate knowledge of the security industry in the pre-employment context NZQA 27360 Demonstrate knowledge of managing conflict situations in a security context NZQA 27361 Manage conflict situations in a security context These three unit standards also sit within the National Certificate in Security Level 2 Version 8.  Regardless of where you work, all guards holding a COA with the following endorsements must complete the programme: Crowd Controller, Personal Guard, Property Guard


If you have completed the National Certificate in Security level 2 version 8, or are currently working towards this and have completed the three unit standards, you will meet the requirements.  Those who have completed levels 2 and 3 previously are exempt from 27364 but no-one is exempt from the two conflict management unit standards.


From October 1st 2013 guards who apply for a COA must complete the regulatory training before they can be issued with a full individual licence or a COA.  However a temporary COA can be issued while the training is being completed.  Temporary COAs are valid for 3 months only.  To apply for your COA licence please visit the PSPLA website.

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