Wonderful World of Retail L3

Another hands-on, practical course full of role play and fun. This program takes students to the next level in customer service - teaching them the value of product knowledge and how to use this to increase their sales. NCEA level 3, 8 credits.

  • 24 September
    2 days
    08:30 AM - 03:30 PM
    Hamilton, Waikato Campus
    • $264.50 incl. GST
  • 10 October
    2 days
    09:00 AM - 03:00 PM
    Wellington
    • $264.50 incl. GST
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Description

NZQA 11818 Demonstrate and apply product and/or service knowledge L3, C2

NZQA 11831 Apply skills and qualities of a salesperson in a retail or distribution environment L3, C6