EER Report


Disclaimer & Privacy

Industry Training Solutions posts information on its website in the interests of prospective students and its local communities. We make every reasonable effort to provide accurate and timely information, and present it to you, our viewer, in good faith.

Industry Training Solutions cannot be held responsible for inaccuracies, out-of-date information or omissions on this site. However, we welcome you to get in touch if you have any concerns.

We reserve the right to change, update and remove information as we see fit, without notification.


Privacy Statement

Industry Training Solutions complies with the Privacy Act and all information supplied to Industry Training Solutions via this website are treated in accordance with the Act.

We use Google Analytics to measure the performance of our website. The information collected by this service helps us understand how the website is being used and what we could improve. Information collected by Google includes data such as:
• visitor IP address
• browser type
• operating system
• type of device used
• pages accessed
• dates and times of visits to the website
• search terms used
• previous websites visited
• demographic information such as age group and gender (however, this information does not allow us to identify you personally)
Google may use the data collected to contextualise and personalise the advertisements of its own advertising network. To find out more about Google’s privacy policy, see

Any data provided by visitors to this site by the use of web-based forms will only be used for the purposes detailed on the form to provide the requested service to the user, and may be used from time to time to provide further relevant information to the visitor. Examples include online enrolment and general enquiry forms. Information will not be made available to third parties.

We will take every reasonable precaution to ensure your personal information is stored securely. However, you should be aware that there are inherent risks associated with transmitting personal information across the internet.



We value your comments and opinions. If you have comments, questions or complaints about any of our services or website policies please get in contact.

The course was presented in a very easy to understand way,

allowing a high understanding of what we must know.

Thank you so much for taking the time to teach us things to improve our own customer service skills.

Your information was thorough and I was comfortable to ask questions.

Very welcoming environment and very straight forward,

information was relevant, and the tutor was very informative.

Been a great experience and I left with confidence.

Pre-course project valuable as there is a lot to take in at once – allows time to think about it beforehand.

Thank you for easy-going very informative day to learn techniques which can be put into action.

Thank you for an amazing few days, I would recommend this course to others, thank you for your help.

I have had a lot of verbal feedback from students who said they loved working with Nathan,

and it was all a very busy but rewarding time.

Many thanks for the positive time that Nathan and your organisation was able to provide.

A huge thank you from JPC. Spoke to the students and they really enjoyed the course and your presentation.

What a wonderful and very informative day I had in Tauranga yesterday!

I feel so much more confident in now making the next step and knowing it is an educated one is a definite bonus!