Refunds
& Cancellations

Course Cancellation

Two working days’ notice of cancellation is required to be eligible for full refund of course fees.

Late cancellation

Notice of cancellation given less than two working days before the course will be held to be a late cancellation and the following fees will apply

• Cancellation of course – full course fee payable, no refund
• Rebooking for a later date – admin fee of $50 will apply on top of course fee already paid

No show

If a student fails to attend the course on the day without notice the following fees will apply –

• Full course fee payable, no refund
• Rebooking for a later date – admin fee of $50 will apply on top of course fee already paid

Refunds

If a student cannot attend a course they have paid for, then they will be offered an alternative course. If no acceptable alternative dates are available to the student, then a refund will be given.

Any expenses other than course fees, incurred by the company, (i.e. traveling, accommodation or stationary), will only be refunded if the company is able to gain a refund on these expenses.