EER Report

Training

  • Ko te X Factor L3 Customer Service

    1 day a week for 10 weeks
    10 weeks over May and June
    $690.00
  • Alcohol

  • ALCOHOL MANAGERS COURSE - 101

    6 hrs
    Become a certified manager in a licensed premise. This course covers the Licence Controller Qualification - the training you need before you can apply for your Manager's Certificate.
    $255.00
  • MANAGING LICENSED PREMISES

    1 day
    Become a certified manager in a licensed premise. This course covers the Licence Controller Qualification - the training you need before you can apply for your Manager's Certificate.
    $255.00
  • HOST RESPONSIBILITY

    3 hour workshop
    This is an interactive 3-hour workshop that reinforces the importance of host responsibility under the Sale and Supply of Alcohol Act 2012 and teaches the skills and strategies needed to deal with different situations as they arise.
    $55.00
  • REFRESHER FOR MANAGERS

    1 day
    Refresher course for managers and licencees of licensed premises. It covers your obligations under Sale & Supply of Alcohol Act 2012 and how to manage a safe responsible environment for all.
    $150.00
  • Coffee

  • BARISTA BASICS

    1 day
    Step one on your coffee journey, learn your way around an espresso machine and achieve an ITS Certificate in Basic Barista Skills. NZQA unit standard options available, please enquire when booking.
    $175.00
  • BARISTA HERITAGE AND PRODUCTION

    2 days
    The history of the coffee bean Two days of practising your espresso skills NZQA unit standard 17284 ITS Certificate in Basic Barista Skills
    $300.00
  • Barista Xtra

    1 day
    Xtra enables you to have loads of practice on the coffee machines and perfect your coffee making techniques.
    $175.00
  • COFFEE ESSENTIALS

    2 days
    2 days of exploring the world of coffee including espresso, pressed and filtered coffee techniques. Includes NZQA unit standards 17285, 17286, 17287. NCEA Level 2, 8 credits.
    $300.00
  • Food Safety

  • Basic Food Safety - 101

    Half Day
    Essential training for all food handlers Food handling and hygiene Council approved Meets requirements of Food Act 2014 NZQA unit standards 167 or 20666 available Half day
    $130.00

The course was presented in a very easy to understand way,

allowing a high understanding of what we must know.

Thank you so much for taking the time to teach us things to improve our own customer service skills.

Your information was thorough and I was comfortable to ask questions.

Very welcoming environment and very straight forward,

information was relevant, and the tutor was very informative.

Been a great experience and I left with confidence.

Pre-course project valuable as there is a lot to take in at once – allows time to think about it beforehand.

Thank you for easy-going very informative day to learn techniques which can be put into action.

Thank you for an amazing few days, I would recommend this course to others, thank you for your help.

I have had a lot of verbal feedback from students who said they loved working with Nathan,

and it was all a very busy but rewarding time.

Many thanks for the positive time that Nathan and your organisation was able to provide.

A huge thank you from JPC. Spoke to the students and they really enjoyed the course and your presentation.

What a wonderful and very informative day I had in Tauranga yesterday!

I feel so much more confident in now making the next step and knowing it is an educated one is a definite bonus!