EER Report

Factor Plus Level 1

All students who complete X–Factor Plus Level 1 with us will grow in confidence by gaining knowledge in real workplace rules and expectations of wellness, behaviour and timeliness along with Health & Safety. 22 credits, NCEA level 1.

Interested in attending? Have a suggestion about running this course near you?
Register your interest now


Add to that skills on dealing with discrimination and understanding the impact drugs and alcohol can have, X-Factor Plus Level 1 will set participants up with a great tool kit of essential knowledge for study, work and life.

NZQA unit 1978 Basic employment rights and responsibilities

NZQA unit 4248 Requirements and expectations faced by employees within the workplace

NZQA unit 4249 Describe care and timeliness as an employee

NZQA unit 12349 Demonstrate knowledge of time management

NZQA unit 497 Workplace health and safety requirements

NZQA unit 542 Describe discrimination under the Human Rights Act 1993 and describe ways of responding to it

NZQA unit 496 Manage personal wellbeing

NZQA unit 548 The impact of alcohol and other drugs

The course was presented in a very easy to understand way,

allowing a high understanding of what we must know.

Thank you so much for taking the time to teach us things to improve our own customer service skills.

Your information was thorough and I was comfortable to ask questions.

Very welcoming environment and very straight forward,

information was relevant, and the tutor was very informative.

Been a great experience and I left with confidence.

Pre-course project valuable as there is a lot to take in at once – allows time to think about it beforehand.

Thank you for easy-going very informative day to learn techniques which can be put into action.

Thank you for an amazing few days, I would recommend this course to others, thank you for your help.

I have had a lot of verbal feedback from students who said they loved working with Nathan,

and it was all a very busy but rewarding time.

Many thanks for the positive time that Nathan and your organisation was able to provide.

A huge thank you from JPC. Spoke to the students and they really enjoyed the course and your presentation.

What a wonderful and very informative day I had in Tauranga yesterday!

I feel so much more confident in now making the next step and knowing it is an educated one is a definite bonus!