EER Report


  • First Aid - Health & Safety


    2 days
    Manage first aid in emergency situations, includes NZQA unit standards 6401, 6402, 6400.
  • H & S Representative

    1 day
    Employer now have several options for involving Employees in health and safety improvements in the workplace. One of the best ways of achieving effective Employee involvement is by electing Health and Safety Representatives who are elected as part of an Employee Participation System and must be trained to carry out their functions.

    1 day
    Re-validate your current First Aid certificate and keep your First Aid skills current with our one day First Aid Refresher course.
  • Security


    COA Mandatory Training for crowd controllers, personal guards, property guards. Includes NZQA unit standards 27364, 27360, 27361.
  • Team Development

  • Comprehensive First Aid

    1 day
    This amazing one day course develops the skills to give great service and covers issues such as understanding customer expectations and successful positive communication.

    1 day
    This workshop has qualified for the NZTE Capability Development Voucher Scheme. Our one day workshop is a confidence and skill building extravaganza that will provide your leaders with skills to get the most out of their teams.

    Half day
    A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.
  • Youth Development

  • Cafe, Bar and Service Skills

    5 Days
    Get work ready - NCEA level 2, 21 credits. This programme is for anyone who likes fun and interactive learning. Everyone who completes X Factor Plus Level 2 will be equipped with essential written and oral communication skills and employment law knowledge to ensure any transition into a workplace can be completed to standards acceptable to employers. This will grow confidence for any young person preparing to enter any industry.

    2 days
    2 days of exploring the world of coffee including espresso, pressed and filtered coffee techniques. Includes NZQA unit standards 17285, 17286, 17287. NCEA Level 2, 8 credits.
  • Introduction to Logistics & Distribution

    4 days
    An industry that is growing and actively recruiting for staff, this programme is a great introduction to the world of logistics and distribution. We will translate the jargon, make sense of the technical and take the fear out of the unknown. In order to really open students' eyes to the possibilities of this pathway, the programme will involve site visits to local employers as part of the 4 days. NCEA level 3, 10 credits

Thank you so much for taking the time to teach us things to improve our own customer service skills. Your information was thorough and I was comfortable to ask questions.