EER Report

Training

  • First Aid - Health & Safety

  • H & S Representative

    1 day
    Employer now have several options for involving Employees in health and safety improvements in the workplace. One of the best ways of achieving effective Employee involvement is by electing Health and Safety Representatives who are elected as part of an Employee Participation System and must be trained to carry out their functions.
    $373.75
  • REFRESHER FIRST AID

    1 day
    Re-validate your current First Aid certificate and keep your First Aid skills current with our one day First Aid Refresher course.
    $140.00
  • Security

  • SECURITY MANDATORY TRAINING

    2 days
    COA Mandatory Training for crowd controllers, personal guards, property guards. Includes NZQA unit standards 27364, 27360, 27361.
    $350.00
  • Team Development

  • COMPREHENSIVE CUSTOMER SERVICE

    1 day
    This amazing one day course develops the skills to give great service and covers issues such as understanding customer expectations and successful positive communication.
    $325.00
  • EFFECTIVE TEAM LEADERSHIP

    1 day
    This workshop has qualified for the NZTE Capability Development Voucher Scheme. Our one day workshop is a confidence and skill building extravaganza that will provide your leaders with skills to get the most out of their teams.
    $325.00
  • SERVICE THAT SELLS

    Half day
    A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.
    $700.00
  • Youth Development

  • Advanced Hospitality Skills

    2 Days
    • NZQA 21853 Provide hospitality sales and service opportunities to customers L3 C5 • NZQA 4645 Demonstrate knowledge of maintaining a responsible drinking environment as a server in a licensed premise L3 C2
    $264.50
  • Cafe, Bar and Service Skills

    5 days
    Looking for full or part time work in hospitality? This 5 day programme will give you the skills and the edge you need to be successful.
    $500.00
  • COFFEE ESSENTIALS

    2 days
    2 days of exploring the world of coffee including espresso, pressed and filtered coffee techniques. Includes NZQA unit standards 17285, 17286, 17287.
    $300.00
  • Find your Path

    2 Days
    A two day interactive workshop covering essential life skill unit standards about interview skills and planning your future.
    $241.50

Thank you so much for taking the time to teach us things to improve our own customer service skills. Your information was thorough and I was comfortable to ask questions.

2.11.16