Essential Workplace Communication

Essential Workplace Communication - (X-Factor Plus Level 3) Your knowledge of communication develops, and you appreciate the importance of asking the right questions and giving appropriate responses in a variety of situations.

4 days, 09:00 AM - 03:00 PM

Hamilton, Waikato Campus

  • $742.50 incl. GST
Discount

5 days, 09:00 AM - 03:00 PM

ITS Palmerston North
  • Industry Training Solutions Training Rooms
  • Level 1, 515 Main St
  • Palmerston North
  • 4410
  • New Zealand
  • HOT DEAL! $625.00 incl. GST
  • $742.50 incl. GST

Description

“Must have” communication skills for leaders. Everyone who completes Essential Workplace Communication with us grow in confidence; you will enjoy challenges like speaking to groups and giving feedback even in tough situations. Your knowledge of communication develops, and you appreciate the importance of asking the right questions and giving appropriate responses in a variety of situations.

We use our Seaside Sally’s workplace to set the scene and give students a real context to work within.

NZQA units covered

NZQA unit 9705 v7 
Give feedback on performance in the workplace

NZQA unit 11097 v5 
Listen actively to gain information in an interactive situation

NZQA unit 9681 v7 
Contribute in a group/team which has an objective

NZQA unit 9694 v7 
Demonstrate and apply knowledge of communication process theory

NZQA unit 11818 v5 
Demonstrate and apply product and/or service knowledge

NZQA unit 11831 v6 
Apply skills and qualities of a salesperson in a retail or distribution environment