Individual Units

  • Our Individual Units options offer your students the flexibility to study at their own pace, with a wide range of courses available.
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  • Just $75 +gst per unit – includes all students learning and assessment material, marking, E certificate and support.
  • Looking for more than one unit – check out the Gateway Packages, units beautifully combined into meaningful learning journeys
  • Where it is indicated practical is required please do not order unless your student can be assessed in a work placement


List of Individual Units



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Individual Units

IU 14466v6

Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry L2

IU 167

Practise food safety methods in a food business under supervision

IU 62

Maintain personal presentation and a positive attitude in a workplace involving customer contact


Demonstrate and apply product and/or service knowledge Level 3 Credits 2


Demonstrate and apply knowledge of legislation applicable to sale of goods and services. Level 2 Credits 4


Give oral instructions in the workplace Level 3 Credits 3


14425 Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment L2 Cr5


14431 Demonstrate knowledge of food service styles and menu types in the hospitality industry Level 2 Credits 3


168 Demonstrate knowledge of food contamination hazards, and control methods used in a food business Level 3 Credits 4


17284 Demonstrate knowledge of coffee origin and production


Demonstrate knowledge of culinary products and terms. Level 3 Credits 8


Provide hospitality sales and service opportunities to customers


Unit 24871 - Complete workplace forms


Legal definitions of theft and fraud in retail Level 3 Credits 3


Knowledge of theft and fraud Level 2 Credits 5


24999 Explain practices to detect and reduce staff theft and fraud in a retail or distribution environment. L3 Cr4


Demonstrate knowledge of security systems and procedures used in a retail or distribution environment


Respond to customer complaints in a retail or distribution environment during customer interactions


Apply health, safety and security practices to service delivery operations Level 3 Credits 5


Prepare for and handle payment transactions in a service delivery context Level 3 Credits 4

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