Drug & Alcohol Awareness
This workshop is a journey of discovery. Students are enlightened on how to keep themselves safe at work and what to do if there are other workers with drug and/or alcohol related problems. As this is an area that is now very important under the new legislation, this course will add a valuable qualification to the CVs of your potential workplace leaders, or people going to work in small businesses that may not have policies in place under this area. Cost: $185. Hours 9am-3pm
Licence Controller Qualification
This course covers all the training, NZQA Units 4646 & 16705 and we will order your LCQ Certificate from ServiceIQ so you can apply for a Manager's Certificate.Our tutors are fabulous and bring the subject alive in a creative fun way - you'll love learning with us - IT'S fun! Check out course options on menu above. You will complete your assessment on the day - that and your pre course study is all you need to do. There is also a Correspondence option you will find more info on the Correspondence menu.
LCQ Refresher for Managers
LCQ Refresher course for Managers and licencees of licensed premises. It covers your obligations under Sale & Supply of Alcohol Act 2012 and how to manage a safe responsible environment for all. Cost: $150.00
Filled with must-have service industry skills that will give you the edge to work in the hospitality/service industry. Fun, interactive learning gives you real insight into the expectations of the industry and hone your hospitality skills. Make mocktails, learn service and selling skills and the safe, legal serving of alcohol to customers - employers are looking for these skills! NZQA units 21853 v5 C6 4645 v8 C2 14420 v7 C3 = C11 Cost; 2 days Cost; $472.50 Hours; 9 - 4
Cafe and Retail Skills Level 2
Nearly every Café now has Retail, lots of Retail have Café so we have mixed it up. Have fun with interactive learning that gets you working and learning in our mobile ‘Seaside Sally’s’ retail store and café, giving the opportunity to practice and apply new skills. Get ahead and train to demonstrate to employers you are right for the job that you want in the future. NZQA Units 14466 v6 11971 v7 28301 v3 14434 v7 11941 v7 = 15 L2 credits Cost 742.50 incl gst Hours 9 till 3pm
We need huge numbers of people trained to fill the needs of employers. The Hospitality industry is an exciting and rewarding one, Café Basics will give you a real taste of what it is like, and better prepare you for work placements. Successful work placements can be life changing. Like anything – preparation is the key. NZQA units 13281 v6 C2 -28145 v1 C2- 167 v8 C4 -14425 v7 C5 = 13 L2 3 days $472.50 incl gst Hours 9am till 3pm
This is an interactive 3-4 hour workshop that reinforces the importance of host responsibility under the Sale and Supply of Alcohol Act 2012 and teaches the skills and strategies needed to deal with different situations as they arise.
Introduction to Customer Service
Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star!
Service that Sells
A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.
Wonderful World of Retail Level 3
Superb hands-on, practical course full of practical activities in our mobile "Seaside Sallys" retail store. Go to the next level in customer service – learn the value of product knowledge and how to use this to increase sales. Employers are looking for these skills! NZQA unit 11818 v6 C2 Demonstrate and apply product and/or service knowledge NZQA unit 11831 v7 C6 Apply skills and qualities of a salesperson in a retail or distribution environment 2 days Cost;$330. Hours;9 till 3
Come and learn how to make great coffee. Hands on the equipment and a lot of fun, no experience required. If you are looking for a short course that teaches the basics of using espresso equipment and making a good coffee this is the course to choose. Cost $175. Hours 9am till 4pm
This practical course will having you making amazing coffee in 2 days. Topics covered are: espresso beverages, pressed and filtered coffee, brewing, machinery and equipment and serving. Over the two days you will complete both theory and practical assessments, with plenty of time allowed for learning and practice on the espresso machines and with the filter and coffee press equipment. NZQA Units 17285 v9 C4 - 17286 v8 C2 - 17287 v7 C2 = 8 L2 credits Cost; $364.50 incl gst Hours; 9 till 3.00
Basic Food Safety
Essential training for all food handlers - this workshop meets the compulsory training requirements of all food handlers under the Food Act 2014, from market stalls, cafes and restaurants to senior living and child care centres. This is a very practical look at the food handler and their responsibilities under the Act. Assessment to NZQA unit standards 167 or 20666 is available as an optional add on $30 each during the registration process. Cost; $130. Hours; 9-12.30pm
Comprehensive Food Safety
This workshop is perfect for supervisors, managers, business owners, sole operators or anyone who wants to learn about managing food safety in their business. It includes and builds on our basic food safety workshop – looking at the logistics of working under a Food Control Plan. Assessment to NZQA unit standards 167, 20666 or 168 are available as an optional add on $30 each during the registration process Cost; $190 includes gst Hours; 9am - 3:30pm
Security Mandatory Training (COA)
Security Mandatory Training (COA) for crowd controllers, personal guards, property guards.From October 1st 2013 guards who apply for a COA must complete the regulatory training before they can be issued with a full individual licence or a COA. However a temporary COA can be issued while the training is being completed. Temporary COAs are valid for 3 months only. To apply for your COA licence please visit the PSPLA website. Cost: $350. Hours: 8-5pm NB: application to PSPLA is not included.
Logistics & Distribution, Warehousing Basics
A great introduction to the world of logistics and distribution – over the course of this interactive programme, we will translate the jargon and help to turn what could be overwhelming technical terms into practical, everyday language. We will make sense of the technical and take the fear out of the unknown.
Correspondence - Alcohol Managers Course (LCQ)
Become a certified manager in a licensed premise. This course is NZQA unit standard based and covers the LCQ - the training and certification you need in order to apply for a Manager’s Certificate. NZQA Units 4646 v10, 16705 v6. Cost $269 inc gst.
Correspondence - Basic Food Safety Certificate
Essential training for all food handlers - this course meets the compulsory training requirements of all food handlers under the Food Act 2014, from market stalls, cafes and restaurants to senior living and early childhood education providers. $130. inc gst
Correspondence - Basic Food Safety NZQA u167
Including assessment to NZQA unit standard 167 - this practically assessed basic food safety course meets the compulsory training requirements of all food handlers under the Food Act 2014. You do need to be in a workplace to be able to complete this assessment. $160 inc gst.
Correspondence - Basic Food Safety NZQA u20666
Including assessment to NZQA unit standard 20666 - this theoretically assessed basic food safety course meets the compulsory training requirements of all food handlers under the Food Act 2014. Cost $160 inc gst.
Correspondence - Coffee Heritage
This course covers the history and production of coffee, so you understand more about the beans used to make great coffee. It is a very enlightening course! NZQA unit 17284 $173.00 inc gst.