New Zealand Qualifications Authority (NZQA) uses external evaluation and review (EER) to review the current quality of performance within tertiary education organisations (TEOs). After each EER, a report is published. Below is a summary of results from our report.

There is a shared philosophy and belief across the organisation about meeting the most important needs of learners and the community. Proactive management and expert staff ensure achievement at ITS is robust across the many different programmes offered, forming graduates with the skills, knowledge and attitude to best fit their role in the community.

NZQA are Highly Confident in educational performance.

NZQA are Highly Confident in capability in self assessment.

ITS is a high-performing organisation with proactive management leading to effective leadership.

There is a shared philosophy and value across the organisation to ‘do what we do well’, which is about meeting the most important needs of learners and stakeholders.

Students pass the programmes well, with 85-100 per cent pass rates. ITS has a comprehensive understanding of the achievement data of each cohort via various self-assessment practices to ensure there is no parity gap in the achievement of Māori/Pasifika students. Completion rates for Māori are now sitting at 97 per cent, only 1 percentage point lower than the completion rate overall.

Learners, industry and the community gain valued outcomes. Graduates gain skills, knowledge and attributes for work or personal gain.

Academic programmes are well-planned and wellresourced and relevant to the learners’ requirements. Outcomes meet the needs of students and the community. The PTE has responded to learner needs by, for example, travelling to remote areas, and introducing online learning.

Professionally qualified staff understand their diverse learners well and work with them and their management or school to minimise barriers to learning.

Pastoral care provided to students. Teaching and administration staff is comprehensive. The PTE supports the personal achievement and wellbeing of learners.