A taster for anyone wanting to work in the hospitality industry.
Must-have service industry skills that will give students the edge to being successful in the hospitality and service industry. Learn how to be a responsible host and how to maintain a responsible drinking environment. Two days of interactive learning and roleplay in the context of Seaside Sally’s will give students understanding of the real expectations of the industry and hone their hospitality skills.
NZQA units covered
NZQA 21853 L 3 Cr 5 Provide hospitality sales and service opportunities to customers NZQA 14420 L 3 Cr 3 Demonstrate knowledge of alcoholic and non-alcoholic beverages NZQA 4645 L 3 Cr 2 - Demonstrate knowledge of maintaining a responsible drinking environment as a server in a licensed premise