This is a programme of must-have service industry skills that will give you the edge to being successful in the hospitality/service industry. Three days of interactive learning and role-play in the context of Seaside Sally’s will give you an understanding of the real expectations of the industry and hone your hospitality skills. The hands-on practice combines cocktail making activities with the safe, legal serving of customers. We supply all ingredients and bring all equipment.
NZQA units covered
NZQA unit 21853 v5
Provide hospitality sales and service opportunities to customers
NZQA unit 4645 v8
Demonstrate knowledge of maintaining a responsible drinking environment as a server in a
NZQA unit 14420 v7
Demonstrate knowledge of alcoholic and non-alcoholic beverages