Wonderful World of Retail Level 3

2 days, 09:00 AM - 03:00 PM

ITS Palmerston North
  • Industry Training Solutions Training Rooms
  • Level 1, 515 Main St
  • Palmerston North
  • 4410
  • New Zealand
  • $330.00 incl. GST

Another hands-on, practical course full of role play and fun. This programme takes you to the
next level in customer service – teaching you the value of product knowledge and how to use this to increase your sales.

NZQA unit 11818 v6 
Demonstrate and apply product 
and/or service knowledge

NZQA unit 11831 v7 
Apply skills and qualities of a salesperson in a retail or 
distribution environment