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Wonderful World of Retail L3

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Become a retail superstar by using your new salesperson skills and customer service techniques.

2 days, 09:00 AM - 05:00 PM

Hamilton, Waikato Campus

  • $281.75 incl. GST

Description

Another hands-on, practical course full of role play and fun. This programme takes students to the  next level in customer service – teaching them the value of product knowledge and how to use this to increase their sales.

NZQA units covered

NZQA 11818 L 3 Cr 2 Demonstrate and apply product and/or service knowledge, NZQA 11831 L 3 Cr 6 Apply skills and qualities of a salesperson in a retail or distribution environment