Hospitality Training Courses

Have you ever wanted to work in a bar or in a customer service environment? Come and complete your LCQ training today with our fun and friendly tutors that inspire learning. Prices starting from just $179.

Licence Controller Qualification

Become a certified manager in a licensed premise. This workshop is part of our NZQA approved Managing Licensed Premises Training Scheme and covers the LCQ - the training and certification you need in order to apply for a Manager's Certificate.

1 Day workshop

LCQ Refresher for Managers

LCQ Refresher course for Managers and licencees of licensed premises. It covers your obligations under Sale & Supply of Alcohol Act 2012 and how to manage a safe responsible environment for all.

1 Day workshop

Bartenders ABC

This is a programme of must-have service industry skills that will give you the edge to being successful in the hospitality/service industry. Three days of interactive learning and role-play in the context of Seaside Sally’s will give you an understanding of the real expectations of the industry and hone your hospitality skills. The hands-on practice combines cocktail making activities with the safe, legal serving of customers. We supply all ingredients and bring all equipment.

3 Day workshop

Cafe & Retail Skills

Nearly every Café now has Retail, lots of Retail have Café so we have mixed it up. You can do a bit of both and decide which you like more. You will have fun with interactive learning that gets you working and learning in ‘Seaside Sally’s’ retail store and café, giving the opportunity to practice and apply new skills while learning. Get ahead and train to demonstrate to employers you are right for the job that you want in the future.

5 Day workshop

Cafe Basics

We need huge numbers of people trained to fill the needs of employers. The Hospitality industry is an exciting and rewarding one, Café Basics will give you a real taste of what it is like, and better prepare you for work placements. Successful work placements can be life changing. Like anything – preparation is the key.

3 Day workshop

Host Responsibility

This is an interactive 3-4 hour workshop that reinforces the importance of host responsibility under the Sale and Supply of Alcohol Act 2012 and teaches the skills and strategies needed to deal with different situations as they arise.

3-4 Hour workshop

Introduction to Customer Service

Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star!

2 Day workshop

Service that Sells

A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.

Half day

Wonderful World of Retail

Another hands-on, practical course full of role play and fun. This programme takes you to the next level in customer service – teaching you the value of product knowledge and how to use this to increase your sales.

2 Day workshop