Introduction to Customer Service

Introduction to Customer service is a mindset in which staff will be able to find a way to make sure every customer is satisfied and continues to do business. … You must talk to your customers to determine their perception of the service you provide. In reality, the customer is the ultimate critic.

Introduction to Customer Service - L2 10 Credits.

Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star! NZQA Unit 11968 v7 C4, 57 v9 C2, 11941 v7 C2, 28145 v1 C2. Hours 8.45am - 3.15pm. Cost $300

2 Days