Introduction to Customer Service

Introduction to Customer service is a mindset in which staff will be able to find a way to make sure every customer is satisfied and continues to do business. … You must talk to your customers to determine their perception of the service you provide. In reality, the customer is the ultimate critic.

Introduction to Customer Service

Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star! NZQA units 11968 v9 C4, 57 v9 C2, 11941 v7 C2, 28145 v1 C2 = C10. Hours 8:45am-3:15pm. Cost $330

2 days