Schools Feedback Summary 2019

Collated feedback returned from 93% of all school students



96% of students said their tutors made learning enjoyable…


97% achievement rate for Maori and Pasifika students


98% achievement rate overall

We run a selection of our most popular courses on a regular basis. These are open to all schools and are available for you to book in students on an individual basis – so if you only have one or two students interested in a particular course, this is a great option to have up your sleeve. We’ve had great feedback from students who have attended these courses, they really enjoy meeting new people and having the opportunity to mix with students from other schools.

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Barista 101 - L2 & L3 7 Credits.

This is a fun and interesting course that will teach you foundation espresso skills which begin with the wonder of the Coffee Bean and its journey to the perfect cup of coffee. You will learn how to, and why extracting the perfect shot and texturing the milk There is also plenty of time for a hands-on learning experience, where participants will get practical training on how to make great coffee on the machines. NZQA units 17284 v6 C3, 17285 v9 C4 = C7. Hours 8:45am-3:15pm. Cost $299

2 days

Bartenders ABC - Level 3, 10 credits

Filled with must-have service industry skills that will give you the edge to work in the hospitality/service industry. Fun, interactive learning gives you real insight into the expectations of the industry and hone your hospitality skills. Make mocktails, learn service and selling skills and the safe, legal serving of alcohol to customers - employers are looking for these skills! NZQA units 21853 v5 C5, 4645 v9 C2, 14420 v7 C3 = 10 Credits. Hours 8:45am-3:15pm. Cost $299

2 Days

Cafe Counter Service L2 13 Credits.

We need huge numbers of people trained to fill the needs of employers. The Hospitality industry is an exciting and rewarding one. This course will give staff/learners a real taste of what it is like to work in a hospitality environment, and better prepare them for work. Includes Food safety, customer service, preparing and serving food and drinks, presenting self and premises to meet customers requirements. NZQA units 14440 v7 C2, 28145 v1 C2, 14425 v7 C5, 167 v8 C4 = C13. Hours 8:45am-3:15pm. Cost $310.50

2 Days

Drug and Alcohol Awareness - L3 4 credits.

This workshop is a journey of discovery. Participants are enlightened on how to keep themselves safe at work and what to do if there are other workers with drug and/or alcohol related problems. As this is an area that is now very important under the new legislation, this course will add a valuable qualification to the CVs of your potential workplace leaders, or people going to work in small businesses that may not have policies in place under this area. NZQA 22316 v6 C4. Hours 8.45am-3.15pm. Cost $190

1 day

Hapai - L3 12 Credits.

This is a new course for 2020 that focuses on some real work-readiness skills. Hāpai - To lift up, support, elevate, to start off on a new journey. Again we use our Seaside Sally’s workplace to set the scene and give the participants a real context to work within. There’s a strong focus on self-management and giving participants an awareness of other factors that can affect how they perform at work. NZQA units 9694 v8 C4, 22316 v6 C4, 21337 v4 C2, 376 v8 C2 = C12. Hours 8:45am-3:15pm. Cost $368

3 Days

Interview Skills

This course builds the confidence to be able to interview well and sell yourself. You will learn to sell yourself in the best way possible. Action packed with mock interviews, this course achieves maximum results. Cost $166.75

1 Day

Introduction to Customer Service - L2 10 Credits.

Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star! NZQA Unit 11968 v7 C4, 57 v9 C2, 11941 v7 C2, 28145 v1 C2. Hours 8.45am - 3.15pm. Cost $281.75

2 Days

Introduction to Employment - L2 8 credits.

Wanting to start work? This great 2-day course will help participants get to grips with what to expect when starting a new job. Learners will be taken through how to understand your employment contract, your rights and what you need to know when you become employed. NZQA units 1979 v10 C3, 24871 v4 C2, 7123 v7 C3 = C8. Hours 8:45am-3:15pm. Cost $281.75

2 days

Store Detective

Employers appreciate people who understand and can help prevent theft and fraud in the workplace. This course will teach you how to detect and reduce staff theft and fraud and how to better manage any incidents which may occur. Includes learning manual to keep, full support, NZQA units 24999, 24996, free reassessment if required, course certificate.

2 days

Wonderful World of Retail Level 2, 13 Credits

This course teaches valuable practical retail skills including customer service and how to spot theft and fraud in the workplace. Includes unit standards 11938 v4; 11971 v7; 24997 v4. Total credits: 13. Cost: $281.75

2 Days

Wonderful World of Retail Level 3, 8 Credits

Superb hands-on, practical course full of practical activities in our mobile "Seaside Sally's" retail store. Go to the next level in customer service – learn the value of product knowledge and how to use this to increase sales. Employers are looking for these skills! NZQA unit 11818 v6 C2, 11831 v7 C6. Cost; $281.75 Hours; 8.45am - 3.15pm

2 days