First of all, we are an award winning provider that takes pride in the quality of our training. Because we make sure our tutors are skilled, passionate, caring & lots of fun to be around. As a result, we ensure the highest level of customer care. We offer nationally accredited qualifications across a range of industries to ensure compliance.

We provide the following courses. Compliant Basic & Comprehensive Food safety training. even more optional unit standards are available 167, 168 & 20666.  Licence Controller courses, barista courses, security training (COA), leadership and customer service skills.

Our tutors are flexible and travel to smaller organisations to deliver personal training.

Events

Hospitality

Bartenders ABC

Filled with must-have service industry skills that will give you the edge to work in the hospitality/service industry. Fun, interactive learning gives you real insight into the expectations of the industry and hone your hospitality skills. Make mocktails, learn service and selling skills and the safe, legal serving of alcohol to customers - employers are looking for these skills! NZQA units 21853 v5 C5, 4645 v9 C2, 14420 v7 C3 = 10 Credits. Hours 8:45am-3:15pm. Cost $372.50

2 Days

Cafe Counter Service

We need huge numbers of people trained to fill the needs of employers. The Hospitality industry is an exciting and rewarding one. This course will give staff/learners a real taste of what it is like to work in a hospitality environment, and better prepare them for work. NZQA units 144440 v7 C2, 28145 v1 C2, 14425 v7 C5, 167 v8 C4 = C13. Hours 8:45am-3:15pm. Cost $372.50

2 Days

LCQ Refresher for Managers

LCQ Refresher course for Managers and licencees of licensed premises. It covers your obligations under Sale & Supply of Alcohol Act 2012 and how to manage a safe responsible environment for all. Cost: $150.00

1 Day workshop

Licence Controller Qualification

This course covers all the training, NZQA Units 4646 & 16705 and we will order your LCQ Certificate from ServiceIQ so you can apply for a Manager's Certificate.Our tutors are fabulous and bring the subject alive in a creative fun way - you'll love learning with us - IT'S fun! Check out course options on menu above. You will complete your assessment on the day - that and your pre course study is all you need to do. There is also a Correspondence option you will find more info on the Correspondence menu.

1 Day workshop

Coffee

Barista 101

This course covers the history and production of coffee, so leaners understand more about the beans used to make great coffee. This is a very enlightening course! There is also plenty of time for a hands-on learning experience, as students get practical training on how to make coffee on the machines. NZQA units 17284 v6 C3, 17285 v9 C4 = C7. Hours 8:45am-3:15pm. Cost $350

2 days

Barista Basics

Come and learn how to make great coffee. Hands on the equipment and a lot of fun, no experience required. If you are looking for a short course that teaches the basics of using espresso equipment and making a good coffee this is the course to choose. Cost $175. Hours 9am till 4pm

1 Day workshop

Coffee Essentials

This practical course will having you making amazing coffee in 2 days. Topics covered are: espresso beverages, pressed and filtered coffee, brewing, machinery and equipment and serving. Over the two days you will complete both theory and practical assessments, with plenty of time allowed for learning and practice on the espresso machines and with the filter and coffee press equipment. NZQA Units 17285 v9 C4 - 17286 v8 C2 - 17287 v7 C2 = 8 L2 credits Cost; $364.50 incl gst Hours; 9 till 3.00

2 Day workshop

Food Safety

Basic Food Safety

Essential training for all food handlers - this workshop meets the compulsory training requirements of all food handlers under the Food Act 2014, from market stalls, cafes and restaurants to senior living and child care centres. This is a very practical look at the food handler and their responsibilities under the Act. Assessment to NZQA unit standards 167 or 20666 is available as an optional add on $30 each during the registration process. Cost; $130. Hours; 9-12.30pm

Half day workshop

Comprehensive Food Safety

This workshop is perfect for supervisors, managers, business owners, sole operators or anyone who wants to learn about managing food safety in their business. It includes and builds on our basic food safety workshop – looking at the logistics of working under a Food Control Plan. Assessment to NZQA unit standards 167, 20666 or 168 are available as an optional add on $30 each during the registration process Cost; $190 includes gst Hours; 9am - 3:30pm

1 Day workshop

Security

Security Mandatory Training (COA)

Security Mandatory Training (COA) for crowd controllers, personal guards, property guards.From October 1st 2013 guards who apply for a COA must complete the regulatory training before they can be issued with a full individual licence or a COA. However a temporary COA can be issued while the training is being completed. Temporary COAs are valid for 3 months only. To apply for your COA licence please visit the PSPLA website. Cost: $350. Hours: 8-5pm NB: application to PSPLA is not included.

2 Day workshop

People Development

Drug and Alcohol Awareness

This workshop is a journey of discovery. Students are enlightened on how to keep themselves safe at work and what to do if there are other workers with drug and/or alcohol related problems. As this is an area that is now very important under the new legislation, this course will add a valuable qualification to the CVs of your potential workplace leaders, or people going to work in small businesses that may not have policies in place under this area.NZQA unit 22316 Level 3 Credits 4

1 Day

Hapai

This is a new course for 2020 that focuses on some real work-readiness skills. Hāpai - To lift up, support, elevate, to start off on a new journey. Again we use our Seaside Sally’s workplace to set the scene and give the students a real context to work within. There’s a strong focus on selfmanagement and giving students an awareness of other factors that can affect how they perform at work. NZQA units 9694 v8 C4, 22316 v6 C4, 21337 v4 C2, 376 v8 C2 = C12. Hours 8:45am-3:15pm. Cost $472.50

3 Days

Introduction to Customer Service

Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star! NZQA units 11968 v9 C4, 57 v9 C2, 11941 v7 C2, 28145 v1 C2 = C10. Hours 8:45am-3:15pm. Cost $330

2 days

Introduction to Employment

Wanting to start work? This great 2-day course will help students get to grips with what to expect when starting a new job. Learners will be taken through how to understand your employment contract, your rights and what you need to know when you become employed. NZQA units 1979 v10 C3, 24871 v4 C2, 7123 v7 C3 = C8. Hours 8:45am-3:15pm. Cost $330

2 days

In House training

Host Responsibility

This is an interactive 3-4 hour workshop that reinforces the importance of host responsibility under the Sale and Supply of Alcohol Act 2012 and teaches the skills and strategies needed to deal with different situations as they arise.

3-4 Hour workshop

Service that Sells

A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.

Half day