First of all, we are an award winning provider that takes pride in the quality of our training. Because we make sure our tutors are skilled, passionate, caring & lots of fun to be around. As a result, we ensure the highest level of customer care. We offer nationally accredited qualifications across a range of industries to ensure compliance.
We provide the following courses. Compliant basic & comprehensive Food safety training. even more optional unit standards are available 167, 168 & 2066. Licence Controller courses, barista courses, security training (COA), leadership and customer service skills.
Our tutors are flexible and travel to smaller organisations to deliver personal training.
This course covers all the training, NZQA Units 4646 & 16705 and we will order your LCQ Certificate from ServiceIQ so you can apply for a Manager's Certificate.Our tutors are fabulous and bring the subject alive in a creative fun way - you'll love learning with us - IT'S fun! Check out course options on menu above. You will complete your assessment on the day - that and your pre course study is all you need to do. There is also a Correspondence option you will find more info on the Correspondence menu.
LCQ Refresher course for Managers and licencees of licensed premises. It covers your obligations under Sale & Supply of Alcohol Act 2012 and how to manage a safe responsible environment for all. Cost: $150.00
Filled with must-have service industry skills that will give you the edge to work in the hospitality/service industry. Fun, interactive learning gives you real insight into the expectations of the industry and hone your hospitality skills. Make mocktails, learn service and selling skills and the safe, legal serving of alcohol to customers - employers are looking for these skills! NZQA units 21853 v5 C6 4645 v8 C2 14420 v7 C3 = C11 Cost; 2 days Cost; $472.50 Hours; 9 - 4
Nearly every Café now has Retail, lots of Retail have Café so we have mixed it up. Have fun with interactive learning that gets you working and learning in our mobile ‘Seaside Sally’s’ retail store and café, giving the opportunity to practice and apply new skills. Get ahead and train to demonstrate to employers you are right for the job that you want in the future. NZQA Units 14466 v6 11971 v7 28301 v3 14434 v7 11941 v7 = 15 L2 credits Cost 742.50 incl gst Hours 9 till 3pm
We need huge numbers of people trained to fill the needs of employers. The Hospitality industry is an exciting and rewarding one, Café Basics will give you a real taste of what it is like, and better prepare you for work placements. Successful work placements can be life changing. Like anything – preparation is the key. NZQA units 13281 v6 C2 -28145 v1 C2- 167 v8 C4 -14425 v7 C5 = 13 L2 3 days $472.50 incl gst Hours 9am till 3pm
This is an interactive 3-4 hour workshop that reinforces the importance of host responsibility under the Sale and Supply of Alcohol Act 2012 and teaches the skills and strategies needed to deal with different situations as they arise.
Essential training for all employees in any industry in New Zealand, this amazing two-day course builds the confidence to give great service and covers issues such as personal grooming and successful positive communication. Learn the five values of GREAT customer service and be a service star!
A practical, interactive half day workshop delivered in-house and tailored to your business needs. It will motivate and inspire excellence from your team. This workshop has qualified for the NZTE Capability Development Voucher Scheme.
Superb hands-on, practical course full of practical activities in our mobile "Seaside Sallys" retail store. Go to the next level in customer service – learn the value of product knowledge and how to use this to increase sales. Employers are looking for these skills! NZQA unit 11818 v6 C2 Demonstrate and apply product and/or service knowledge NZQA unit 11831 v7 C6 Apply skills and qualities of a salesperson in a retail or distribution environment 2 days Cost;$330. Hours;9 till 3
Come and learn how to make great coffee. Hands on the equipment and a lot of fun, no experience required. If you are looking for a short course that teaches the basics of using espresso equipment and making a good coffee this is the course to choose. Cost $175. Hours 9am till 4pm
This practical course will having you making amazing coffee in 2 days. Topics covered are: espresso beverages, pressed and filtered coffee, brewing, machinery and equipment and serving. Over the two days you will complete both theory and practical assessments, with plenty of time allowed for learning and practice on the espresso machines and with the filter and coffee press equipment. NZQA Units 17285 v9 C4 - 17286 v8 C2 - 17287 v7 C2 = 8 L2 credits Cost; $364.50 incl gst Hours; 9 till 3.00
Essential training for all food handlers - this workshop meets the compulsory training requirements of all food handlers under the Food Act 2014, from market stalls, cafes and restaurants to senior living and child care centres. This is a very practical look at the food handler and their responsibilities under the Act. Assessment to NZQA unit standards 167 or 20666 is available as an optional add on $30 each during the registration process. Cost; $130. Hours; 9-12.30pm
This workshop is perfect for supervisors, managers, business owners, sole operators or anyone who wants to learn about managing food safety in their business. It includes and builds on our basic food safety workshop – looking at the logistics of working under a Food Control Plan. Assessment to NZQA unit standards 167, 20666 or 168 are available as an optional add on $30 each during the registration process Cost; $190 includes gst Hours; 9am - 3:30pm
Security Mandatory Training (COA) for crowd controllers, personal guards, property guards.From October 1st 2013 guards who apply for a COA must complete the regulatory training before they can be issued with a full individual licence or a COA. However a temporary COA can be issued while the training is being completed. Temporary COAs are valid for 3 months only. To apply for your COA licence please visit the PSPLA website. Cost: $350. Hours: 8-5pm NB: application to PSPLA is not included.
Logistics & Distribution
A great introduction to the world of logistics and distribution – over the course of this interactive programme, we will translate the jargon and help to turn what could be overwhelming technical terms into practical, everyday language. We will make sense of the technical and take the fear out of the unknown.
This workshop is a journey of discovery. Students are enlightened on how to keep themselves safe at work and what to do if there are other workers with drug and/or alcohol related problems. As this is an area that is now very important under the new legislation, this course will add a valuable qualification to the CVs of your potential workplace leaders, or people going to work in small businesses that may not have policies in place under this area.NZQA unit 22316 Level 3 Credits 4
Essential Workplace Communication. “Must have” communication skills for leaders. Everyone who completes Essential Workplace Communication with us grows in confidence; you will enjoy challenges like speaking to groups and giving feedback even in tough situations. Your knowledge of communication develops, and you appreciate the importance of asking the right questions and giving appropriate responses in a variety of situations.
Essential workplace skills. This programme is for anyone who likes fun and interactive learning. Everyone who completes Essential Workplace Skills will be equipped with essential written and oral communication skills and employment law knowledge. This will ensure your transition into a workplace can be completed to standards acceptable to employers. As a result, you will have confidence and feel prepared to enter any industry.
This is a great course for anybody wanting to plan and start preparing to join the workforce. It's hands on, enlightening, motivating and fun! This course will also build your confidence to be able to interview well and make a positive impression. You will learn to sell yourself with confidence! NZQA unit 1294 v7 C2 Be interviewed in a formal interview NZQA unit 10781 v6 C3 Produce a plan for own future directions
Resilience and stress management skills are must have skills in today's busy diverse workplaces. The course will teach you simple ways to grow resilient in the workplace and reduce stress. Learn to recognise symptoms of stress and introduce ways to manage that stress for all staff.