First of all, we are an award winning provider that takes pride in the quality of our training. Because we make sure our tutors are skilled, passionate, caring & lots of fun to be around. As a result, we ensure the highest level of customer care. We offer nationally accredited qualifications across a range of industries to ensure compliance.
We provide the following courses. Compliant basic & comprehensive Food safety training. even more optional unit standards are available 167, 168 & 2066. Licence Controller courses, barista courses, security training (COA), leadership and customer service skills.
Our tutors are flexible and travel to smaller organisations to deliver personal training.
Pack food and beverage orders for takeaway in a commercial hospitality environment L 2 Cr 2
Provide customers with information about an establishment in the hospitality industry. Level 2 Credits 2
Provide customers with information about an establishment in the hospitality industry L 2 Cr 2
Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision. L 2 Cr 4
Describe an employment relationship, and the application of employment law to that relationship. Level 2 Credits 3
Demonstrate basic knowledge of contamination hazards and control methods used in a food business. Level 2 Credits 2
Provide restaurant service in a hospitality establishment. Level 2 Credits 20
Interact with other staff, managers and customers to provide service delivery outcomes. Level 3 Credits 5
Provide cafe table service in a hospitality establishment. Level 3 Credits 5
Demonstrate knowledge of products and product information in a retail environment. L 2 Cr 5
Employ customer service techniques to accommodate customer behavioral styles in a workplace. Level 3 Credits 2