First of all, we are an award winning provider that takes pride in the quality of our training. Because we make sure our tutors are skilled, passionate, caring & lots of fun to be around. As a result, we ensure the highest level of customer care. We offer nationally accredited qualifications across a range of industries to ensure compliance.

We provide the following courses. Compliant basic & comprehensive Food safety training. even more optional unit standards are available 167, 168 & 2066.  Licence Controller courses, barista courses, security training (COA), leadership and customer service skills.

Our tutors are flexible and travel to smaller organisations to deliver personal training.

Events

IU14443

Pack food and beverage orders for takeaway in a commercial hospitality environment L 2 Cr 2

IU14469

Provide customers with information about an establishment in the hospitality industry. Level 2 Credits 2

IU14469

Provide customers with information about an establishment in the hospitality industry L 2 Cr 2

IU17285

Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision. L 2 Cr 4

IU17286

Prepare and present pressed coffee for service. Level 2 Credits 2

IU17287

Prepare and present filtered coffee for service. Level 2 Credits 2

IU17288

Prepare and present espresso beverages for service. L3 Cr 5

IU1979

Describe an employment relationship, and the application of employment law to that relationship. Level 2 Credits 3

IU20666

Demonstrate basic knowledge of contamination hazards and control methods used in a food business. Level 2 Credits 2

IU22428

Prepare and serve tea. Level 2 Credits 2

IU26308

Provide restaurant service in a hospitality establishment. Level 2 Credits 20

IU27928

Interact with other staff, managers and customers to provide service delivery outcomes. Level 3 Credits 5

IU27940

Provide cafe table service in a hospitality establishment. Level 3 Credits 5

IU27955

Apply food safety practices in a food-related establishment. L 3 Cr 5

IU28145

Interact with customers in a service delivery context. Level 2 Credits 2

IU28301

Demonstrate knowledge of products and product information in a retail environment. L 2 Cr 5

IU376

Employ customer service techniques to accommodate customer behavioral styles in a workplace. Level 3 Credits 2

IU548

Demonstrate knowledge of the impact of alcohol and other drugs. L 1 Cr 3

IU56

Respond orally to customer enquiries. L 1 Cr 2

IU9705

Give feedback on performance in the workplace. L 3 Cr 3

1 2 3 4 5