First of all, we are an award winning provider that takes pride in the quality of our training. Because we make sure our tutors are skilled, passionate, caring & lots of fun to be around. As a result, we ensure the highest level of customer care. We offer nationally accredited qualifications across a range of industries to ensure compliance.
We provide the following courses. Compliant basic & comprehensive Food safety training. even more optional unit standards are available 167, 168 & 2066. Licence Controller courses, barista courses, security training (COA), leadership and customer service skills.
Our tutors are flexible and travel to smaller organisations to deliver personal training.
Maintain personal presentation and a positive attitude in a workplace involving customer contact
Demonstrate and apply knowledge of legislation applicable to sale of goods and services. Level 2 Credits 4
14425 Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment L2 Cr5
14431 Demonstrate knowledge of food service styles and menu types in the hospitality industry Level 2 Credits 3
168 Demonstrate knowledge of food contamination hazards, and control methods used in a food business Level 3 Credits 4
24999 Explain practices to detect and reduce staff theft and fraud in a retail or distribution environment. L3 Cr4
Demonstrate knowledge of security systems and procedures used in a retail or distribution environment
Respond to customer complaints in a retail or distribution environment during customer interactions
Apply health, safety and security practices to service delivery operations Level 3 Credits 5
Prepare for and handle payment transactions in a service delivery context Level 3 Credits 4